Terms and conditions
Cancellation Policy
On Site Retreats
Retreats/events must be cancelled before the start of the booked event. A €25 charge applies to cancellations to retreats in order to cover bank fees and administration costs. To apply for a refund please email the administration office on info@dzogchenbeara.org
Online Retreats
Retreats/events must be cancelled before the start of the booked event. A 10% charge of the event fee applies to cancellations to online retreats in order to cover bank fees and administration costs. To apply for a refund please email the administration office on info@dzogchenbeara.org
Accommodation
A €25 charge applies to cancellations made up to 7 working days before check-in. A 15% charge of the total accommodation fee applies to cancellations made less than 7 working days before check-in. No refund is possible for accommodation cancellations made less than 2 working days before check-in. For hostel bookings a 15% charge of the total accommodation fee applies up to a maximum of €25. To apply for a refund please email the administration office on info@dzogchenbeara.org
Retreats with Accommodation
A €25 charge applies to cancellations made up to 7 working days before check-in. For cancellations made less than 7 working days please refer to the above individual policies. To apply for a refund please email the Administration Office on info@dzogchenbeara.org
– Applying for a refund by credit card: Dzogchen Beara does not retain credit card details, this is why you have to contact us.
– Applying for a refund by bank transfer: please provide your bank details (IBAN and home postal address)
– Applying for a refund by cheque (Irish cheques only) please provide your full name and your postal address.
Dzogchen Beara Gift Vouchers
There is no expiry date on our gift vouchers. Dzogchen Beara gift vouchers are redeemable against any of our onsite accommodation or online/onsite events and can be used more than once. Gift vouchers are not redeemable in our Cafe and Bookshop. Gift Vouchers are non-refundable and cannot be exchanged for cash in part or in full.
Severe Weather
In case your travel plans are affected by a Red Warning Alert from Met Eireann, we are happy to transfer your booking to alternative accommodation dates within a 12-month period. In this situation, depending on seasonal prices for the new dates, you may have to pay an additional amount.
Check In / Check Out time
Check In time is at 4 – 8 PM
Check Out time is at 11 AM
Please contact the Administration Office on +353 (0) 27 73032 or the
Spiritual Care Centre +353 (0) 27 73370 in case you are arriving later than 8pm for your check in.
Lunch
We offer a vegetarian meal in the shrine room for visitors and guests staying with us (outside retreats) at Dzogchen Beara. The cost is €12. If you would like to reserve lunch, you can arrange and pay for this in the Administration Office or in the Café. Reservations for lunch need to be made before 10.30am on the day or can be booked and paid with your online accommodation reservation. Lunches booked online will start at 1pm the day after your arrival.
Lunches are not refundable after 10.30am on the day nor can lunch payments be transferred to pay any outstanding balances.
Children
Families with children are welcome to stay in the cottages and the Family Room in the hostel.
Pets
No pets allowed in any Dzogchen Beara accommodation.
Smoking/Vaping
Dzogchen Beara is a strictly a non-smoking site, you may only smoke/vape in the main car park in the designated area.
Concession fees during retreats
Concession fees are available for students and the unwaged and pensioners on the state scheme and apply to event fees (including food), not accommodation (the concession rate is not available for Free Spirit events).
- To apply please contact info@dzogchenbeara.org.
- You can avail of a concession only if you stay in the hostel or share a room in a cottage or the Spiritual Care Centre with your friend/partner, or stay off site.
- Exception: participants for Facing Loss Healing Grief with a concession rate can avail of accommodation in the Spiritual Care Centre and the cottages.
Unfortunately there is no discount on the retreat fee in case you are arriving late.
We do not offer a non-catering option for our retreats.
These Terms and Conditions are subject to change.
Dzogchen Beara Management